Privacy policy

Effective Date: 01/03/2025

1. Introduction

This Privacy Policy explains how Grubmagnet Gaming (trading as Movie Figures Ltd) collects, uses, and protects your personal information when you use our website (grubmagnet.com). We are committed to complying with UK GDPR, the Data Protection Act 2018, and other relevant privacy laws.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number.

  • Payment Information: Billing address, payment method (processed securely via third-party payment processors).

  • Website Usage Data: IP address, browser type, pages visited, and other analytics data (collected via cookies or tracking tools).

  • Customer Feedback: Information you provide when contacting us or leaving reviews.

3. How We Use Your Information

We use the information collected to:

  • Provide and improve our services.

  • Process orders and payments.

  • Respond to your inquiries or support requests.

  • Send newsletters or promotional offers (with your consent).

  • Analyse website usage to improve functionality and user experience.

4. Legal Basis for Processing Data

We process your personal data under the following legal bases:

  • Contractual Obligation: To fulfil orders or provide services.

  • Legal Obligation: To comply with laws (e.g., tax or fraud prevention).

  • Consent: When you opt into receiving marketing materials.

5. Sharing Your Information

We may share your personal data with:

  • Third-Party Service Providers: Such as payment processors, analytics services, or shipping providers.

  • Legal Authorities: If required to comply with applicable laws.

We will never sell or rent your personal data to third parties.

6. Cookies and Tracking

Our website uses cookies to enhance your experience. You can manage your cookie preferences via your browser settings. For more information, please read our Cookies Policy.

7. Data Retention

We will retain your personal data for as long as necessary to provide our services and meet legal obligations. When no longer required, we securely delete your data.

8. Your Rights

Under UK GDPR, you have the following rights:

  • Access your personal data.

  • Request correction of inaccurate information.

  • Request deletion of your data (where legally applicable).

  • Restrict or object to data processing.

  • Data portability.

  • Withdraw consent for marketing at any time.

To exercise your rights, contact us at info@grubmagnet.com.

9. Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: info@grubmagnet.com

  • Phone: 07565 322339

  • Address: Movie Figures Ltd (trading as Grubmagnet Gaming), The Mansion House, Wrest Park, Silsoe, Bedfordshire, MK45 4HR

11. Updates to this Privacy Policy

We reserve the right to update this policy as needed. Any changes will be posted on this page with a revised effective date.